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African American Cultural Center
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Pick up at the AACC Library

Utilizing our new library hold pick up service

Looking for a place to pick up library books on central campus? The African American Cultural Center Library is now an official library hold pick up location. All NC State University community members (Borrowing and Access information) can now request books from any campus library to be delivered to and picked up at the African American Cultural Center Library circulation desk located on the second floor of Witherspoon Student Center during our hours of operation. (building directions & information). Please bring a valid NC State One Card to check-out your requested items when you come to pick them up.

Hours of Operation:

  • Monday – Thursday 10am – 6pm
  • Friday: 10am- 5pm

If you need support or have questions please email us at [email protected] or call us at 919-515-1397. 

Step by Step Process of Requesting Library Items

  • Search for the book on the NC State University’s Library Catalog Discover: (Discover link)

In ‘Books and Media’ search for the item(s) you’re interested in:

discover catalog item

Click into the detailed view of the item and select request item:

catalog request

After being prompted to log in to your library account using your unity id log-in info this pop-up will appear:

catalog pop up

Select ‘African American Cultural Center Library and Media Room’ from the drop down options:

select library

Add a comment if you’d like and/or hit the ‘send request’ button

send request

You have successfully requested the item!

You will be able to manage your hold requests through your library account.

submitted hold pop up
  • You will receive an email when your item has arrived at the AACC Library and is ready for you to pick it up.
  • To pick up your item, come to the AACC Library through the art gallery on WSC 2nd floor and let the library staff member know that you are here to pick up your hold. 
  • They will grab the book from the shelf and check it out to your account – all you need is your NC State One Card to complete the check out.
  • You’ll receive an email when the book is due to be returned and you can return it to any NC State University Library! 
  • *If you need to renew the item you can do so from your library account online, in person, or by calling us.

For more information on requesting materials check out these frequently asked questions:

FAQ:

What is a hold?

  • A hold is what we call it when a patron requests us to pull a book from the library shelves and hold it for them to pick up from the circulation desk or Ask Us desk.
  •  If  you are interested in a book that is  listed as “Not Available,” in the catalog that means all copies are currently checked out. By placing the item on hold, you are putting yourself in a queue with other patrons who have requested the item. A hold prevents the current borrower from renewing the book.
  •  You will receive notification via email that the book is available for pickup at the library of your choice.
  •  When items are unavailable you also have the option of requesting the book through interlibrary services. (Interlibrary Services)

Where is the AACC library located?

2nd floor of Witherspoon Student Center Through the Art gallery, (building directions & information)

What buildings are you close to?

  • This service is convenient for anyone who lives, works or frequents central campus. We are conveniently located near:
    • The Health Center
    • Residence Halls:
      • Bragaw, 
      • Lee, 
      • Sullivan, 
      • Tucker, 
      • Owen,
      •  Turlington, 
      • Alexander, 
      • Bowen, 
      • Carroll, 
      • & Metcalf

Who can use this service?

You can check your borrowing privileges on the Borrowing and Access webpage

Can I have my ILL books sent to the AACC Library for pick up?

Yes, you can select the AACC Library as a pick up location when you request interlibrary loans.

How long will it take for my book to arrive?

 1-2 business days. You will receive an email when your requested item(s) are ready for pick up.

How long do I have to pick up my requested item once it is ready?

  • You typically have one week to pick up your item before we reshelve it. If you need more time, you can re-request or contact us if you need to extend hold.
  • Interlibrary loan dependant on due date, typically longer than a week.

Is there a limit to how many books I can put on hold at the AACC Library?

There is no limit for under grad and graduate students, staff, faculty if you do not fall under this group refer to Borrowing and Access webpage

When can I pick up my book(s)? 

You can pick up your requested books during our hours of operation: 10am -6pm Monday – Thursday and 10am -5pm on Fridays

Where should I return my books?

You can return NC State Library books to any NC State University Library or book return box on campus. You don’t have to return it from the library you picked it up from.

I want to renew the book I picked up, how do I do that?

You are welcome to renew books from your library account online or you can come in person, or call us at 919-515-1397 and we can do it for you if applicable.

What are other locations I can request my holds to be picked up from?

  • Other Hold pick up locations are:
    • D.H. Hill jr. Library,
    •  Hunt Library, 
    • Design Library, 
    • Natural Resources Library,
    •  and the Veterinary Medicine Library

I’m a community member – can I use this service?

In order to request books, you must have a library account at NC State University, if you do not have one you can become a Friend of the Libraries to create one (Friends of the Library website)

I’d like to learn more about the African American Cultural Center!